Refund policy

Refund Policy

We want you to be completely satisfied with your purchase. If your item arrives damaged, defective, or incorrect, we'll make it right.

Damaged or incorrect items: Contact us within 14 days of delivery at [your email] with a photo of the item and your order number. We'll issue a full refund or send a replacement — no return required.

Change of mind: As we ship directly from our supplier to keep prices low, we're unable to accept returns for change-of-mind purchases.

Lost packages: If your order hasn't arrived within 30 days of your shipping confirmation, contact us and we'll investigate and resolve it.

Refund processing: Approved refunds are processed within 5–7 business days to your original payment method.